Implementing Voice-Based KYC in Rural Africa

Why Voice-Based KYC Matters

Across rural Africa, millions of users lack stable internet access or smartphones capable of running high-bandwidth applications. Traditional KYC solutions that rely on document uploads, video calls, or facial recognition apps simply don’t work in these environments.

Voice-based KYC changes that. It enables real-time identity verification using only a mobile phone and a regular call, removing the need for internet or expensive hardware.

How It Works

• The user receives a call or dials into a verification number.
• They're asked to speak a short, randomized phrase or numeric code.
• Authenticalls captures and analyzes the user’s voiceprint and spoken content.
• If the voice matches the registered identity and the code is spoken correctly, verification is complete.

Each voice is unique, like a fingerprint. Voiceprints are securely stored and matched using advanced AI models trained on African dialects and voice patterns.

Benefits for Rural Communities

• No Internet Required: Works over standard telecom networks.
• Device-Agnostic: Supports basic feature phones and smartphones alike.
• Faster Onboarding: Verify a user in under 30 seconds.
• Secure & Compliant: Meets eKYC and AML regulatory standards.

Use Cases

Voice-based KYC can support:

• Mobile money onboarding
• Microfinance and rural credit approvals
• Identity re-verification for account recovery
• Telecom SIM registration compliance

Why Authenticalls?

Authenticalls brings over 20 years of telecom and identity experience in Africa. Our voice KYC solution is:

• Optimized for African networks
• Trained on regional speech data
• Easy to integrate via API or SDK